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jclearviewsAsked on February 28, 2021 at 10:49 AM
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Kenneth JotForm SupportReplied on February 28, 2021 at 3:03 PM
Thank you for reaching support,
We would like to make sure that we pull up the right information, if you are currently using your wife's credentials, can you share with us the username, email address, or Direct Form link of any of the forms that are associated with your account?
Since the username jclearviews is on the free level, I assume that you are referring to a different one.
Awaiting your response.
Best.
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jclearviewsReplied on February 28, 2021 at 4:11 PM
Thank you for responding,
My email associated with the request is hebercamacho63@gmail.com
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Kenneth JotForm SupportReplied on February 28, 2021 at 6:35 PM
Hi there,
Thank you for the information, I see that the Bronze plan is set to expire on March 15, 2021. After that time, there will no longer be any charges on the account.
Let us know if you have any further questions.
Best.
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jclearviewsReplied on February 28, 2021 at 7:33 PMThank you!
Judith B. Camacho
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