Notification email very narrow.

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    jperrich
    Asked on February 28, 2021 at 04:38 PM

    Hello,

    Is there any way to expand the size of the notification email? Or to make the questions appear on top of the answers instead of to the side?

    I've attached a screen shot and it is difficult to read because it is too narrow.

    Thank you,


    Jerry

    Screenshot
  • Profile Image
    Vanessa_T
    Answered on February 28, 2021 at 09:10 PM

    Unfortunately, your screenshot was not properly uploaded.

    Nevertheless, please note that you can customize your email template manually. Please see this guide to do so:

    How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

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    jperrich
    Answered on March 01, 2021 at 07:32 AM

    Hello again.

    Here are several file formats of the screenshot. Perhaps, one of them will be viewable.

    Do you see how narrow the content of the email is? Is there any way to fix this?


    1614601834_603cde6a21143_FireShot Pro We1614601833_603cde6a0047e_FireShot Pro We1614601833_603cde69d7400_FireShot Pro We

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    Bojan_J
    Answered on March 01, 2021 at 08:46 AM

    Greetings.

    Unfortunately, we are still unable to see your screenshots.

    However, if your emails are narrow, you can extend them from the Notification settings:

    screenshot_4012.png

    Let us know if this solution works for you.