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david864Asked on February 28, 2021 at 9:26 PM
Hi There,
I'm using the photo upload widget in my form however when a photo is taken in portrait mode it is displaying the image in landscape mode and as a result cutting off part of the photo.
In addition the camera selection front/back does not seem to make a difference, it seems to always default to the back camera on an iPhone.See below.
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Ashwin JotForm SupportReplied on March 1, 2021 at 2:33 AM
I am sorry for the trouble caused to you. Please note that the take photo widget will upload the image in the same form it was clicked.
I would suggest you to please check if the photo that was clicked and uploaded was in correct mode. You may also like to take a look at our "File Upload" field and see if it fits into your requirement. When users access the form in a mobile device and click on the Upload button, they would see an option to take a photo using the camera.
Hope this helps.
Do get back to us if you have any questions.
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Ashwin JotForm SupportReplied on March 1, 2021 at 2:34 AM
I have moved your second question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/2932481