Take photo widget uploads photos in landscape mode

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    david864
    Asked on February 28, 2021 at 09:26 PM

    Hi There,

    I'm using the photo upload widget in my form however when a photo is taken in portrait mode it is displaying the image in landscape mode and as a result cutting off part of the photo.

    In addition the camera selection front/back does not seem to make a difference, it seems to always default to the back camera on an iPhone.

    See below.

    1614565522_603c5092361f6_Screen Shot 202

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    ashwin_d
    Answered on March 01, 2021 at 02:33 AM

    I am sorry for the trouble caused to you. Please note that the take photo widget will upload the image in the same form it was clicked. 

    I would suggest you to please check if the photo that was clicked and uploaded was in correct mode. You may also like to take a look at our "File Upload" field and see if it fits into your requirement. When users access the form in a mobile device and click on the Upload button, they would see an option to take a photo using the camera.

    Hope this helps.

    Do get back to us if you have any questions.

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    ashwin_d
    Answered on March 01, 2021 at 02:34 AM

    I have moved your second question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/2932481