Zapier integration: Zaps are executing after some delay

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    anitapraodigitalsyd
    Asked on February 28, 2021 at 09:33 PM

    Hi


    My form not connected to my zap, the zap does not run eventhough zapier says it is connected and works well when I test through the Zapier interface.


    Is it something to do with my access to Jotform


    Anita

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    Patrick_R
    Answered on March 01, 2021 at 03:10 AM

    Hello Anita! Please allow me to test this. I'll get back to you soon with an update.

    Thank you!

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    Patrick_R
    Answered on March 01, 2021 at 03:34 AM

    Hi Anita! I am able to replicate the issue. Zaps are working when setting up and manually testing. But for new submissions, thesse are not being triggered.

    I am not sure if this is a Zapier issue or ours; but I've escalated this to the Backend team. We'll get back to you as soon as there is an update on this.

    Thank you!

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    Patrick_R
    Answered on March 01, 2021 at 09:50 AM

    Hello! It seems that the Zaps are running but there is a delay. Can you please check this at your end?

    We'll wait for your response.

    Thank you!

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    anitapraodigitalsyd
    Answered on March 01, 2021 at 09:58 PM

    I will test further and let you know. Thanks

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    anitapraodigitalsyd
    Answered on March 04, 2021 at 06:35 PM

    Hi - Again my Jotform is not able to integrate with Zapier. I have connected the Zap and the zap works as expected. But the Jotform is not trigger the activity

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    roneet
    Answered on March 04, 2021 at 11:41 PM

    My colleague has escalated the issue and has updated the ticket that there is a delay on the trigger.

    We will inform you as soon as there is an update.

    Thanks.

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    anitapraodigitalsyd
    Answered on March 07, 2021 at 06:33 PM

    Hi Just wanting to see if you are able to let me know if the Zapier integration is working ok for my form


    Thanks

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    roneet
    Answered on March 07, 2021 at 10:49 PM

    Unfortunately, we have not yet received any updates as of now.

    We will inform you as soon as there is news on this.

    Thanks.

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    onurince
    Answered on March 29, 2021 at 04:06 AM

    Zaps aren't triggered instantly. Zapier is checking for new submission data in polling interval depending on your Zapier plan.

    For this reason, Zaps take between 1 to 15 minutes to be triggered.

    Are your zaps triggered after some delay or not be triggered at all?

    Thanks.