Reactivate my account!

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    Josie 
    Asked on February 28, 2021 at 10:27 PM

    It says my account has been suspended and just need info on how that happened and how to get it back and activated!

    Thank you!

    Josie Lafevor

    (account under josielafevor@gmail.com)

  • Profile Image
    ashwin_d
    Answered on March 01, 2021 at 03:24 AM

    I did check your account and found that it is currently suspended. Please note that we have an automated anti-phishing filter which scans all forms. It seems our anti-phishing filter marked one of the submission emails as spam which triggered your account suspension.

    I have gone ahead and activated your account again. All your forms are back online and should work as expected.

    Please try to sign in to your Jotform account and get back to us if you have any trouble.