Why is my account suspended?

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    vanessa 
    Asked on February 28, 2021 at 10:36 PM

    Hello my account was suspended

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    ashwin_d
    Answered on March 01, 2021 at 03:14 AM

    I did check your account and found that it is currently suspended. All the forms you have in your account was found and flagged as fake insurance application scam.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2932294 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    We will wait for your response.