Deleting Account

  • Profile Image
    Julienne 
    Asked on March 01, 2021 at 05:13 AM

    Hi! I've been trying to delete my account and I can't seem to delete it. Please delete it ASAP.


    Thanks

  • Profile Image
    hestia
    Answered on March 01, 2021 at 06:52 AM

    Hi Julienne,

    Thank you for reaching us.

    We are sorry to see you go. If you want to delete your account because of an issue you are having with Jotform, you can provide details about the issue here, for us to help you and improve your experience with JotForm.

    If you want to delete your account, please see the steps below:

    • Go to the "My Forms" page. Click on your "Avatar".
    • On the opening menu select "Settings".
    • Choose "Account" from the menu on the right of the page.

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    • Scroll-down on the account page and you will see the "Delete My Account" option. Click this option.

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    • Then click the "Yes, Delete" button on the opening pop-up screen.

    1614599453_603cd51d45dff_If you need further assistance, please feel free to reach us at any time.

  • Profile Image
    Julienne 
    Answered on March 01, 2021 at 07:11 AM
    I did that but your system keeps on rejecting my password. I changed it and entered it but the same thing happened
    ...
  • Profile Image
    Lorenz_A
    Answered on March 01, 2021 at 08:29 AM

    Hi there,

    I have deleted your account from our server instead.

    Let us know if you need any further assistance.