Deleting Account

  • Julienne
    Asked on March 1, 2021 at 5:13 AM

    Hi! I've been trying to delete my account and I can't seem to delete it. Please delete it ASAP.


    Thanks

  • hestia Jotform Support
    Replied on March 1, 2021 at 6:52 AM

    Hi Julienne,

    Thank you for reaching us.

    We are sorry to see you go. If you want to delete your account because of an issue you are having with JotForm, you can provide details about the issue here, for us to help you and improve your experience with JotForm.

    If you want to delete your account, please see the steps below:

    • Go to the "My Forms" page. Click on your "Avatar".
    • On the opening menu select "Settings".
    • Choose "Account" from the menu on the right of the page.

    1614599373 603cd4cd2d06a  Screenshot 10

    • Scroll-down on the account page and you will see the "Delete My Account" option. Click this option.

    1614599421 603cd4fdaa421  Screenshot 21

    • Then click the "Yes, Delete" button on the opening pop-up screen.

    1614599453 603cd51d45dff  Screenshot 32If you need further assistance, please feel free to reach us at any time.

  • Julienne
    Replied on March 1, 2021 at 7:11 AM
    I did that but your system keeps on rejecting my password. I changed it and entered it but the same thing happened
    ...
  • Lorenz JotForm Support
    Replied on March 1, 2021 at 8:29 AM

    Hi there,

    I have deleted your account from our server instead.

    Let us know if you need any further assistance.