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JulienneAsked on March 1, 2021 at 5:13 AM
Hi! I've been trying to delete my account and I can't seem to delete it. Please delete it ASAP.
Thanks
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hestia Jotform SupportReplied on March 1, 2021 at 6:52 AM
Hi Julienne,
Thank you for reaching us.
We are sorry to see you go. If you want to delete your account because of an issue you are having with JotForm, you can provide details about the issue here, for us to help you and improve your experience with JotForm.
If you want to delete your account, please see the steps below:
- Go to the "My Forms" page. Click on your "Avatar".
- On the opening menu select "Settings".
- Choose "Account" from the menu on the right of the page.
- Scroll-down on the account page and you will see the "Delete My Account" option. Click this option.
- Then click the "Yes, Delete" button on the opening pop-up screen.
If you need further assistance, please feel free to reach us at any time.
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JulienneReplied on March 1, 2021 at 7:11 AMI did that but your system keeps on rejecting my password. I changed it and entered it but the same thing happened
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Lorenz JotForm SupportReplied on March 1, 2021 at 8:29 AM
Hi there,
I have deleted your account from our server instead.
Let us know if you need any further assistance.