Why was my account locked?

  • ramy
    Asked on March 1, 2021 at 7:53 AM

    I activated the account and did not make any violations. I want to open my account again

    Jotform Thread 2933065 Screenshot
  • Bojan Support Team Lead
    Replied on March 1, 2021 at 9:06 AM

    Greetings and thank you for your message.

    Your account was suspended for asking password which is not allowed by our Terms of Service.

    To reactivate your account, we need to remove the problematic fields to avoid further suspensions. Please note that removing form fields will remove associated data with the field.

    Let us know how you wish to proceed.

    Thank you for your cooperation.