- Brian ThammAsked on June 08, 2011 at 12:37 PM
I had a guy build my website last year and now he is no longer in business. I do not know my user name and/or password that he set up. I need to make some changes to it.
Can I please have you reset it and email me the new login and password? I am the owner of this company and will provide proof if need be.Page URL:
- JotForm SupportNeilVicenteAnswered on June 09, 2011 at 06:02 AM
Unfortunately, I do not think that what you're requesting is possible. We have to follow security protocols that is why we cannot just hand over an account to somebody else.
The best solution I can offer to you is to register for an account and then import the said form onto your newly registered account.
Click here to register a form builder account with us.
To import the form:
Feel free to contact us again if you require further assistance. Thank you.