What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens when I reach my monthly form submission?

    Asked by patrickmaier on June 08, 2011 at 12:41 PM

    Hello,

     

    I am curious to know what happens once I reach my 100 submissions/month limit.  Will the form not be submitted on the user's end and they will receive an error message?

     

    Thanks,

  • Profile Image
    JotForm Support

    Answered by mliz on June 09, 2011 at 05:48 AM

    Hi,

    Once you reach your submission limit, your forms will be disabled for the meantime.  Users can
    no longer use it you will also receive a notification email once your forms are about to be disabled.
    It will only be reactivated until you either upgrade your account or wait for the next month when your counter resets to zero.

    Thanks for using JotForm.

    Regards,
    Mliz