What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems with coupons

    Asked by Rhuey77 on November 20, 2013 at 09:53 AM

    I have set the total to show on the form...I have also created a coupon code. They both work correctly when I do the preview, but neither work on my website. Please help ASAP :)


    Rachel Huey

    Page URL:

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    JotForm Support

    Answered by Welvin on November 20, 2013 at 10:07 AM

    Hi Rachel,

    Probably a script conflict when you embed the form using the Javascript Method. Kindly re-embed your form using our iFrame Method: Getting the Form iFrame Code. This should help.

    Update us here for the results.


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    Answered by Rhuey77 on November 20, 2013 at 10:55 AM

    That worked! Thanks! You rock!