What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reply email address

    Asked by ert911 on November 20, 2013 at 10:27 AM

    I just edited our form. The response eamil  to confirm membership update used to read JotForm <noreply@jotform.com>

    Now is reads =?UTF-8?B??= <noreply@jotform.com>

    How can this be fixed so my club members will not be confused or the emal goes to their Junk Folder

    Thans, Terry Erlacher

    email JotForm confirm junk noreply
  • Profile Image
    JotForm Founder

    Answered by aytekin on November 20, 2013 at 11:04 AM

    To change reply-to email address on a form, open your form on the Form Builder and then:

    1. Click on "Setup and Share" tab,

    2. Click on "Email Alerts",

    3. Select "Notification",

    4. Click on "Reply-to and Recipient Settings",

    5. Change "Reply-to E-mail".

    And save the form.