Trouble with email filter.

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    bentonelections
    Asked on June 08, 2011 at 03:00 PM

    Hello,

    I am having a little trouble with our email filter rejecting incoming submissions. It appears the address that the submissions are coming from changes originally it was ying.interlogy.com, now they are coming from monk.interlogy.com. Why is this and are there others address that you use?

    Please contact me at derek.anderson@co.benton.wa.us

     

    Thank you,

     

    Derek Anderson

  • Profile Image
    allanftd
    Answered on June 09, 2011 at 01:29 AM

    Hi Derek,

    Kindly include the following domains in your mail whitelist:

    ying.interlogy.com
    monk.interlogy.com
    yang.interlogy.com

    Please let us know if you need further assistance. Thank you for your patience.

    JOTFORM SUPPORT

     

  • Profile Image
    allanftd
    Answered on June 09, 2011 at 01:41 AM

    In addition, you may also find the information from the thread below useful:

    http://www.jotform.com/answers/14075-I-can-t-send-notifications-to-my-email-enquiries-agneselle-com

    JOTFORM SUPPORT

  • Profile Image
    bentonelections
    Answered on June 09, 2011 at 04:15 PM

    Thank you for your help!