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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trouble with email filter.

    Asked by bentonelections on June 08, 2011 at 03:00 PM


    I am having a little trouble with our email filter rejecting incoming submissions. It appears the address that the submissions are coming from changes originally it was ying.interlogy.com, now they are coming from monk.interlogy.com. Why is this and are there others address that you use?

    Please contact me at derek.anderson@co.benton.wa.us


    Thank you,


    Derek Anderson

    Page URL:

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    Answered by allanftd on June 09, 2011 at 01:29 AM

    Hi Derek,

    Kindly include the following domains in your mail whitelist:


    Please let us know if you need further assistance. Thank you for your patience.



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    Answered by allanftd on June 09, 2011 at 01:41 AM

    In addition, you may also find the information from the thread below useful:



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    Answered by bentonelections on June 09, 2011 at 04:15 PM

    Thank you for your help!