auto pdf downloads into dropbox

  • Profile Image
    Evolvence_Schools
    Asked on March 02, 2021 at 07:56 AM

    I've cloned a form and amended relevant fields to create a different form (it's not the same form in a new format, it's a second form).

    Integrated with dropbox, and on submission the emails are being received correctly, but the pdf falling into the dropbox still shows the original cloned form information.

    How do I get a new pdf with the new form information, I can't find anywhere to save the new pdf in the pdf editor section

  • Profile Image
    Lorenz_A
    Answered on March 02, 2021 at 08:37 AM

    Hi there,

    Please take note that cloning a form with a PDF document, doesn't automatically create a PDF on the new form. You will need to create a new PDF document again.

    Kindly follow this guide: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report

    If you want the PDF to be sent over to your Dropbox, you will need a new integration.

    Guide: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report

    I hope this helps. Let us know if you need any further assistance.