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Evolvence_SchoolsAsked on March 2, 2021 at 7:56 AM
I've cloned a form and amended relevant fields to create a different form (it's not the same form in a new format, it's a second form).
Integrated with dropbox, and on submission the emails are being received correctly, but the pdf falling into the dropbox still shows the original cloned form information.
How do I get a new pdf with the new form information, I can't find anywhere to save the new pdf in the pdf editor section
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Lorenz JotForm SupportReplied on March 2, 2021 at 8:37 AM
Hi there,
Please take note that cloning a form with a PDF document, doesn't automatically create a PDF on the new form. You will need to create a new PDF document again.
Kindly follow this guide: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report
If you want the PDF to be sent over to your Dropbox, you will need a new integration.
Guide: https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report
I hope this helps. Let us know if you need any further assistance.