Previous Question

Why would I upgrade when I can even get support at this level? I posted a question days ago, at this point, and have received no response. Is there a direct contact number?

Hi, it seems my colleagues has already responded to your inquiry at your other ticket https://www.jotform.com/answers/2931112

Unfortunately, we don't phone support however, we would gladly assists you at this support ticket.

I have also checked your account and you're on the free plan.

May I know the issue with your account or form?

Looking forward for your response.

Thank you. I must have missed the notification to the prior response.