What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not working on mobile devices.

    Asked by Demi Reid on November 20, 2013 at 12:41 PM

    Hello,

    I have been using your forms on my website. However, when viewing my website for mobile devices phone (iphone & android) and tablet the forms are not visible. My website: www.demistyleboutique.com

    Can this problem be fix?

    Thanks,

    Demi Reid

    678-687-1836

    Page URL:
    http://www.demistyleboutique.com

    Mobile problem Android www
  • Profile Image

    Answered by EliezerN on November 20, 2013 at 02:22 PM

    Thanks for contacting us Demi.

    I checked your website on desktop and on mobiles, but I wasn't able to find any of our forms there. Could you please share with us the specific URL where your form is embeded? In this way we will be able give you the proper assistance.

    Thanks

  • Profile Image

    Answered by Demistyle on November 20, 2013 at 02:43 PM
    The web address:
    http://demistyleboutique.com/personalshopping/hostevent/
    www.demistyleboutique.com/layaway
    Let me if you have any other questions.
    Thanks
    Demi Reid
    DemiStyle Boutique- Owner
    678-687-1836
    www.demistyleboutique.com
    "Every Fabulous Has A Story"
    Sent from my iPhone
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 20, 2013 at 05:05 PM

    Hi Demi,

    First off, please try to re-embed your form using iframe, there will be a higher chance it would work perfectly with iframe embed code since framed form will not conflict anything on your page. How to get your iFrame Embed Code

    Get back to us in case this doesn't help so we can assist you further. Thank you!