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    I can't remember my password or username

    Asked by Kathy Petersen on November 20, 2013 at 03:29 PM


    I get a gabhandbags is already used message when trying to figure out what my password is. I have down that my email address is kathy@grababag-purses-online.com BUT that is no longer a working email address for me. 


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    JotForm Support

    Answered by ardy0689 on November 20, 2013 at 05:24 PM

    Hello Kathy,

    I just checked the email address and it is attached to the username "gabhandbags". Please specify what email address that you are currently using so that we can change it from our end and do a reset password.

    We will wait for your reply. Thank you