I have some issue with downloading the data (some columns don't appear).

  • Julien Bramel
    Asked on March 2, 2021 at 3:17 PM

    I have a form up that my company uses. I have some issue with downloading the data (some columns don't appear). Can someone contact me to help me out?

    Julien Bramel

    IT

    Soros Fund Management

    julien.bramel@soros.com

  • Jed_C
    Replied on March 2, 2021 at 8:37 PM

    Unfortunately, I'm unable to locate any account under julien.bramel@soros.com or using your @soros.com domain. Would you mind sharing to us the form URL in question so we can check? Also, please let us know the name of the missing columns?

    Looking forward for your response.

  • Julien Bramel
    Replied on March 2, 2021 at 8:51 PM

    Thanks for getting back.

    I'm taking over a tech project here from someone else. They are set this up with the login = "sfmlicense", for Soros Fund Management. Here's the page I've been looking at:

    https://www.jotform.com/tables/202956132479057

    I want to see if I can edit the form (I'm not sure it's set up the way we want it), but I don't want that to trigger update emails out to my colleagues who are signed up for alerts (whenever there's submissions) while I play around and test the form. Can I turn that off, or can you? Once I make sure the form is set up correctly, we can turn it back on.

    Tell me if that's doable.

    Thanks.

    -julien


  • Jed_C
    Replied on March 2, 2021 at 10:03 PM

    You can turn off the "Send on Edit" feature in email notification so it won't send an email when the form is submitted.

    1614740592 603efc707e0da The Easiest Onl Screenshot 10

    Please note that you can only modify this if you can login to the account.

    Let us know if you have any questions.

  • sfmlicense
    Replied on March 2, 2021 at 10:04 PM

    Thanks, will look at this in the morning.

    -julien