PDF saving as the wrong form

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    thegoddessmovement
    Asked on March 02, 2021 at 04:19 PM

    When I try to save the PDF for our form called "TGM Standing Order" it pulls the PDF for "TGM Payment Arrangement" even though that's not the form that the client filled out.

    Can you please help me fix this?

    Screenshot
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    Jessica_H
    Answered on March 02, 2021 at 09:28 PM

    Hi thegoddessmovement, thank you for reaching us.

    I have cloned your form: 92836915498273 and was able to recreate the issue from my end too.

    On PDF Editor, could you kindly create a New PDF Document? You may create a new PDF document by clicking on New PDF > New PDF Document.

    1614738131_603ef2d3143e6_

    After that, kindly delete the first PDF document.

    1614738298_603ef37a24bc4_

    It should be displaying properly afterward.

    Kindly give it a try and let us know how it goes for you.