What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there an archive of submissions that have already been deleted?

    Asked by Fetishes on November 20, 2013 at 04:41 PM
    Page URL:
    http://www.fetishesrestaurant.com

    responses
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 20, 2013 at 06:26 PM

    Hi there,

    If you're referring your form from Jotform, yes, you can check that when you logged in to your account. Go to your My Forms page, select your form and click Submissions button above it to view your form responses.

    If this is not what you mean, please provide further details so we can assist you appropriately. Thank you!

  • Profile Image

    Answered by Fetishes on November 20, 2013 at 07:53 PM
    I was looking for more of an archive of responses to submissions that had already been deleted.

    Bruce Caplan
    Fetishes Dining& Wine Bar
    6305 Gulf Blvd.
    St. Pete Beach, Florida 33706
    727-363-3700, Fax 727-289-7279
    fetishesrestaurant@yahoo.com
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 20, 2013 at 09:27 PM

    Hello Bruce,

    Unfortunately, there is no option to view the deleted submissions.

    Please be noted that if you delete a submission record it is deleted permanently from the system. We do not archive or maintain a backup of your submission record. 

    When a form is submitted, you must have received the submission data in notification email as well. have you deleted them as well? If not you can get these data from your email inbox.

    My suggestion is that you should integrate your form with google spreadsheet which will copy the submission records in spreadsheet of your google drive. This will also serve as a backup data in case you delete the submissions from your JotForm account. Here is a guide which should help you integrate your form with google spreadsheet:  http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by Fetishes on November 21, 2013 at 06:19 PM
    You know what. I do not get any email notifications. Wish I did.

    Bruce Caplan
    Fetishes Dining& Wine Bar
    6305 Gulf Blvd.
    St. Pete Beach, Florida 33706
    727-363-3700, Fax 727-289-7279
    fetishesrestaurant@yahoo.com
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 21, 2013 at 09:48 PM

    @Fetishes 

    Unfortunately, the email notification backup is the last option. I hate to say this but we cannot recover submissions that are deleted from your form submissions page. We would suggest you to download your form submissions to excel, csv or pdf next time for a local backup. How to Download Form Submissions to Excel/CSV/PDF

    Our apologies for this inconvenience. Thank you!