- rebirtheslAsked on November 20, 2013 at 05:03 PM
My current JotFormPro form is here: http://rebirthesl.org/sign-up-for-eft/.
The problem is some people are not completing the form b/c they believe it is not secure. There is no https or padlock that they are used to seeing for secure transactions.
https://www.jotformpro.com/cogreenville/eft-sign-up is an example of what I would like to do. How do I do this? I only see embed options assocaited with my form builder.
- JotForm SupportEltonCrisAnswered on November 20, 2013 at 06:55 PM
Thank you for contacting us.
First off, it seems your domain does not support https (SSL), you have to have this if you want a secure connection on your server. This enables you to see a secure indicator (security lock) on any browsers. The embedded secure form itself can't help since it just relies on your domain.
If security is a concern, you have two options.
1. Purchase an SSL support on your domain name provider.
2. Share the secure form URL directly without embedding it to your non-https page. You should be able to see a secure indicator on any browser. https://secure.jotform.com/23374208712147
Let us know if you have further questions. Thank you!