Form Disabled, Can't Log In

  • Dwayne Siniska
    Asked on March 2, 2021 at 9:48 PM

    Hi Jot Forms Crew,


    For some reason my account seems to be disabled; I can't get access to any of my forms I've created (there are 2; both created under the email address I've sent through this form), and I can't log in. When I try to log in, (I use Google log in) it 'loads' as if its signing in, however it never navigates to the logged in page with my forms. I've sent a screenshot of the page loading, and it just stays at that page. Has my account been deleted?

    Dwayne

    1614739697 603ef8f1d0225 Screenshot 10

  • Tommy JotForm Support
    Replied on March 3, 2021 at 2:48 AM

    Hello,

    I'm currently working on your request, I will let you know once it's ready.

  • Tommy JotForm Support
    Replied on March 3, 2021 at 5:29 AM

    Hello,

    During periodic checks by our system, your forms were automatically blocked because they look suspicious. I checked your forms and reactivated your account as no form field appeared to violate our terms of use.

    For further information you can check our terms of use below;

    https://www.jotform.com/terms/. 

    Please contact us again if you need further assistance.