Documents not showing in my Jot form

  • Dana Raphael-Daley
    Asked on March 2, 2021 at 10:14 PM

    My uploads are not opening up in my jot form. What should I do? I want to submit the form however i get an error everytime I try and open the documents

  • jherwin
    Replied on March 3, 2021 at 3:30 AM

    Are you opening the upload through email? If so, you would need to lift privacy settings in your account, which require a login to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1614759920 603f47f0b13c6 uncheck Screenshot 10Let us know if you are referring to something else.