Documents not showing in my Jot form

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    Dana Raphael-Daley 
    Asked on March 02, 2021 at 10:14 PM

    My uploads are not opening up in my jot form. What should I do? I want to submit the form however i get an error everytime I try and open the documents

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    jherwin
    Answered on March 03, 2021 at 03:30 AM

    Are you opening the upload through email? If so, you would need to lift privacy settings in your account, which require a login to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1614759920_603f47f0b13c6_uncheck.pngLet us know if you are referring to something else.