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avivhiAsked on March 2, 2021 at 10:42 PM
autoresponder is not sending email to users.
form is following please fix it as soon as possible.
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Safak JotForm DeveloperReplied on March 3, 2021 at 2:28 AM
Hello avivhi,
I cloned the form and found the reason for not sending autoresponder mail.
To edit your Autoresponder Settings, please follow the steps below.
- Open Settings and click the Emails. Click Autoresponder Mail Edit Button.
- Click Recipient Tab. Select the Email field to Recipient Email option and Save changes.
- Your email field is not required. Users may not fill. You can change the email field required properties.
If you require further assistance, please feel free to contact us.
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avivhiReplied on March 3, 2021 at 2:58 AM
thank you so much it is working now