autoresponder is not sending email to users.

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    avivhi
    Asked on March 02, 2021 at 10:42 PM

    autoresponder is not sending email to users.

    form is following please fix it as soon as possible.

    https://form.jotform.com/210601821891046

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    safak
    Answered on March 03, 2021 at 02:28 AM

    Hello avivhi,

    I cloned the form and found the reason for not sending autoresponder mail.

    To edit your Autoresponder Settings, please follow the steps below.

    1. Open Settings and click the Emails. Click Autoresponder Mail Edit Button.1614755570_603f36f292560_1.png
    2. Click Recipient Tab. Select the Email field to Recipient Email option and Save changes.1614760439_603f49f77a83e_edit.png
    3. Your email field is not required. Users may not fill. You can change the email field required properties.1614755785_603f37c988411_3.png

    If you require further assistance, please feel free to contact us.



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    avivhi
    Answered on March 03, 2021 at 02:58 AM

    thank you so much it is working now