Uploads have an error

  • Dana
    Asked on March 2, 2021 at 11:53 PM

    My uploads are not coming up when I check them

  • Vick_W Jotform Support
    Replied on March 3, 2021 at 4:41 AM

    Hi Dana,

    Are you the form owner or are you filling out a form. If you are just filling out a form then you are unable to view the uploaded file due to the form owner account privacy settings.

    You can contact the form owner to change their privacy settings or submit the form. The form owner will be able to view the uploads.

    Thanks

  • Lorenz JotForm Support
    Replied on March 3, 2021 at 7:39 AM

    Greetings,

    If you have submitted the form already, along with the uploaded file, then the form owner should be able to view them on their account.

    Let us know if you have any other questions.