What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    About the Subscription PAYMENT ?

    Asked by ririnadyus.bsm on November 20, 2013 at 11:22 PM

    if I just need this survey just a months? may i pay you just a month ? 

    and your  invoice is per month via email or how?

    if i wanna cancel my pay, how?

    I'm in Indonesia, may I pay without paypal. may be with bank account like MANDIRI, AND BCA ?

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    JotForm Support

    Answered by jonathan on November 21, 2013 at 05:28 AM


    You can upgrade to paid plan using this link http://www.jotform.com/pricing - click on the UPGRADE button to upgrade.

    if I just need this survey just a months? may i pay you just a month ? 

    Yes. The subscription is a monthly recurring service. You can stop/cancel your subscription anytime.

    if i wanna cancel my pay, how?

    Once you are in a paid subscription, there will be an option to cancel/downgrade back to FREE subscription.

    You can also use credit card for subscription payment.


    I hope I answer your questions correctly. Inform us if you need further assistance.