My forms are missing

  • Tammy Riordan
    Asked on March 3, 2021 at 10:02 AM

    Hi


    I logged into day and all my forms are missing can you help me restore them?


    user name is drjamespack


    Tammy

    Jotform Thread 2939607 Screenshot
  • Kiran Support Team Lead
    Replied on March 3, 2021 at 12:13 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now. You should be able to login normally and manage the forms.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.