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    Mary Hultman 
    Asked on March 03, 2021 at 10:18 AM

    The sign in process for this website is a nightmare. Please reset the amount of time to reset the password or retry to login. Hours? Who has hours to wait?

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    Answered on March 03, 2021 at 12:18 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now and you should be able to login normally.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.