our information is not pulling up when we log in

  • Kayla Foreman
    Asked on March 3, 2021 at 10:24 AM

    We are unable to access our information


    We log in but it says no forms to access

  • Kiran Support Team Lead
    Replied on March 3, 2021 at 12:24 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now and you should be able to login normally.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.