Unable to find PDF

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    Asked on March 03, 2021 at 10:40 AM

    Hi, I have design form with Custom PDF Design output but it happen that PDF has been disappeared


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    Answered on March 03, 2021 at 02:21 PM


    I have checked the provided form, and it doesn't have any PDF documents related to it. Have you perhaps added a PDF document to some other form? Since there are no PDFs here, you will need to create a new one, or we can clone PDF documents from other forms to this one.

    Let us know if you have any additional questions.

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    Answered on March 03, 2021 at 10:37 PM

    I have linked custom pdf to this form but 2 time it disappear.

    Please clone PDF from this form: https://form.jotform.me/210544546417454

    To this form. https://form.jotform.me/210604484690455

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    Answered on March 04, 2021 at 03:22 AM

    Please note that this form is created using SMART PDF form: https://form.jotform.com/210544546417454

    However, this form was created using the standard web form creator: https://form.jotform.com/210604484690455.

    You can't upload PDF if you created the form using this option:
    1614846096_60409890e1d38_start.pngIf you want to upload your PDF form or fillable PDF, please select the "Import Form" option and then choose the "Import PDF form".