Cannot access to the account

  • Profile Image
    Asked on March 03, 2021 at 10:43 AM


    if I have a person from another laptop to log in on your platform, it doesn't work.

    How is it possible?

    Access can be only from one laptop?

    Thank you

  • Profile Image
    Answered on March 03, 2021 at 02:08 PM

    Hi, ilmioviaggio.

    The other person should be able to login into your account. We had a back-end issue related to log in a few hours ago. Can you please try that again?

    Let us know if the issue persists.

    All the Best! ✨