Cannot access to the account

  • Profile Image
    ilmioviaggio
    Asked on March 03, 2021 at 10:43 AM

    Hi,


    if I have a person from another laptop to log in on your platform, it doesn't work.

    How is it possible?

    Access can be only from one laptop?


    Thank you

  • Profile Image
    Gustavo_H
    Answered on March 03, 2021 at 02:08 PM

    Hi, ilmioviaggio.


    The other person should be able to login into your account. We had a back-end issue related to log in a few hours ago. Can you please try that again?


    Let us know if the issue persists.


    All the Best! ✨