Client Accounts show no forms

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    Rachel Dykeman 
    Asked on March 03, 2021 at 10:50 AM

    Hello - I have a number of clients that are unable to login to Jotform this morning. It appears that the accounts have no forms, but looking closer the accounts are not event logging in.

    Please advise.

    Username: GoochlandCaresADMIN

    Username: adminFCC

    Username: adminCFC

    Username: GMCCadmin

    Username: CrossOverMinistry


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    Kiran
    Answered on March 03, 2021 at 12:39 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now and you should be able to login normally.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.