My forms are no longer viewable in my account. How can I access them?

  • Diane
    Asked on March 3, 2021 at 10:52 AM

    My forms are no longer viewable in my account. How can I access them? 

  • Kiran Support Team Lead
    Replied on March 3, 2021 at 12:40 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now and you should be able to login normally.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.

  • Kiran Support Team Lead
    Replied on March 3, 2021 at 12:41 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now and you should be able to login normally.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.