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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Questions on Captcha and Product Totals

    Asked by terricphoto on November 21, 2013 at 10:28 AM

    Hi, I'm trying to set up a contract form that will take customers to PayPal after they're finished. I had it set to show the total dollar amount for all products and it keeps showing zero on the live form. The preview is working correctly though. 


    Also, when I load the webpage with the form, the Captcha is showing up.  I have to hit the Captcha refresh button to get a word to show in the box.


    Any thoughts?

    Page URL:

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    Answered by terricphoto on November 21, 2013 at 01:05 PM

    I found another forum post with a similar problem and was able to get it fixed. If you embed as iframe it fixes these problems.


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    JotForm Support Manager

    Answered by Jeanette on November 21, 2013 at 04:09 PM

    That is correct, please remove the current embeded form and use the iFrame. We recommend this as captcha field and some validations might get disabled if the page got other libraries that might get in conflict with the form

    Please let us know if further help is needed with this issue