Time it takes for downloads to be ready

  • mwaiteteatupele1
    Asked on March 3, 2021 at 2:45 PM

    How long does it take for your download to be ready? I have been waiting for more than 7 hours.

    Jotform Thread 2940716 Screenshot
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  • Kevin Support Team Lead
    Replied on March 3, 2021 at 8:57 PM

    The process depends on the amount of data you have on your forms, I've also just checked your account and the process is complete:

    1614823033 60403e799e021 Screenshot 10

    Kindly check and confirm this is ready to download.