My conditions aren't working

  • jademaxinep
    Asked on March 3, 2021 at 3:51 PM

    Hi I am editing the jotform and I put conditions on it to only hide certain pages, but it is still showing them after I hit publish and then reopen the jotform to double check everything.

  • Kenneth JotForm Support
    Replied on March 3, 2021 at 10:19 PM

    Thank you for reaching support,

    Can you please delete these conditions and since they have the same trigger field, you can create a single condition and hide multiple pages.

    1614827074 60404e42e747c r1 Screenshot 10

    You may instead create this condition:

    1614827852 6040514c11bbc y1 Screenshot 21

    So based on the first page you create a condition to skip pages instead of hiding them.

    Here is the related guide: https://www.jotform.com/help/350-how-to-skip-pages-using-conditional-logic.

    I hope that helps.

    Best.