Graphic embedded in auto-reply email fails to display in Gmail

  • Masalamedia
    Asked on March 3, 2021 at 7:06 PM

    I have re-added this JPG graphic multiple times into the JF email editor.

    Sometimes it displays correctly when that email is sent to a Gmail address. Sometimes (most of the time) it does not.

    Why aren't JF graphics being reliably displayed?

    Jotform Thread 2941294 Screenshot
  • Rehan Support Team Lead
    Replied on March 4, 2021 at 12:36 AM

    Greetings,

    I've added the image in your email again and sent a test submission on your form. I've received the image correctly:

    1614836160 604071c04111a  Screenshot 10

    Should you need further assistance then please let us know.

    Thanks