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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is it possible to use the automatic response system from Gmail ?

    Asked by squatsurfing on June 09, 2011 at 04:12 AM


    I've created a new form, adding a notification on my Gmail account.

    I want to use the automatic answer system from Gmail in order to thank the guy who wrote the message.

    For that, I'm using the plug-in available on the Google Labs ("Canned Response").

    The problem :

    > the automatic e-mail is sent to jotform@monk.interlogy.com but not my recipiendary

    > If I try to answer manually (Reply to button), it works perfectly, the orginal e-mail is recognized.

    Should I change anything in the configuration of Jotform ?




    Please see also my screeshot (in French)

  • Profile Image

    Answered by allanftd on June 09, 2011 at 07:09 AM

    Hi Pierre,

    Greetings to you. If you're open to suggestions, we recommend that you use the built-in email autoresponder feature of JotForm. Once configured, it will automatically send an email confirmation to the sender that the form has been submitted. Autoresponders are also used to provide additional information to users after s/he submits the form.

    Please let us know if you need further assistance. Thank you for using JotForm!