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SalamAsked on March 3, 2021 at 9:44 PM
Hi,
I have installed the plugin from WordPress, but do not see anything added to my menu options in WordPress, or access to JotForm from existing pages.
For now, I think I only need the basic package.
Regards,
Salam
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claireReplied on March 4, 2021 at 2:24 AM
When I checked the email that you provided, I did not find any account on the JotForm. I also did not find any of our forms on your page(ellumina.com.au). Can I gently ask you to your account username, email, or any one of your forms? You may give us the Form ID. So, we can analyze your concern more.
If you are trying to use JotForm in Wordpress, I highly recommend you check our related user guides below;
Embed JotForm in Wordpress using the Embed Form Plugin
How to Embed a Form to WordPress.com
Let us know if there is something you experienced so we can help you iron out any wrinkles in your workflow.