HI, I'm having trouble with how the submission data appears in a pdf I

  • Western_Shield
    Asked on March 3, 2021 at 10:41 PM

    HI, I'm having trouble with how the submission data appears in a pdf I have downloaded from the submissions. The pdf continues to only show answered questiosn and several of my questions appear at the end of the pdf rather than where they should based on the order of questions in the online form. I have tried doing as you have suggested above but I have no option to choose "create PDF document" under More>data and I dont get the option to "show unanswered questions" when in the pdf editor.

    Can you please let me know why these options are not available?

  • Vick_W Jotform Support
    Replied on March 4, 2021 at 3:29 AM

    Hi there,

    You can create a new PDF document from the PDF editor of your form. For Example:

    https://www.jotform.com/pdf-editor/210618922979871

    1614846532 60409a449a556  Screenshot 10

    Please try it and let us know if you need further assistance.

    Thanks