What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I updated my account, and my forms and submissions disappeared,

    Asked by newpathzonlinetoday on November 21, 2013 at 04:41 PM
    My Forms Submissions Updated my account
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    JotForm Support

    Answered by Mike_T on November 21, 2013 at 05:59 PM

    Thank you for contacting us.

    I can see two forms with submissions under your newpathzonlinetoday account. Can you please try to clear your browser cache and cookies, and then re-check your account?

    If this does not help, please let us know. We will be happy to help.