Jotform Smart PDF Forms:: The user wants to use Word file format

  • Profile Image
    Asked on March 04, 2021 at 05:09 AM


    I am trying to upload a word file to convert into a form but it is asking for PDF only - is there any way I can upload a word document instead, as all of our forms are done on word. Thanks.

  • Profile Image
    Answered on March 04, 2021 at 06:10 AM


    Currently, you can only use PDF format in Smart PDF Forms. That's why a ticket has been created and escalated to our developer team. We cannot provide an ETA on the feature requests. However, we will inform you on this thread if they have any updates.

    Meanwhile, you can convert your Word files to PDF. For PDF converters, you can check our blog post below;

    Best Word to PDF converters

    After converting your Word files you can use them on Smart

    If you require any further assistance feel free to let us know.

  • Profile Image
    Answered on March 04, 2021 at 06:17 AM

    Thanks Tommy,

    One more question if I may? I have uploaded a PDF document and it has converted into a form, but only the last page. Do I have to upload the pages separately?
  • Profile Image
    Answered on March 04, 2021 at 07:24 AM

    I have moved your new concern to a new ticket considering it is about a new topic.

    Here's the link to the new ticket:

    We will be responding to that ticket shortly. Kindly refer to that ticket for any follow-up questions or any additional information you would like to let us know to avoid confusion