JotForm Smart PDF Forms:: The user wants to use Word file format

  • kdargan
    Asked on March 4, 2021 at 5:09 AM

    Hi,

    I am trying to upload a word file to convert into a form but it is asking for PDF only - is there any way I can upload a word document instead, as all of our forms are done on word. Thanks.

  • Tommy JotForm Support
    Replied on March 4, 2021 at 6:10 AM

    Hello,

    Currently, you can only use PDF format in Smart PDF Forms. That's why a ticket has been created and escalated to our developer team. We cannot provide an ETA on the feature requests. However, we will inform you on this thread if they have any updates.

    Meanwhile, you can convert your Word files to PDF. For PDF converters, you can check our blog post below;

    Best Word to PDF converters

    After converting your Word files you can use them on Smart

    If you require any further assistance feel free to let us know.

  • kdargan
    Replied on March 4, 2021 at 6:17 AM

    Thanks Tommy,

    One more question if I may? I have uploaded a PDF document and it has converted into a form, but only the last page. Do I have to upload the pages separately?
  • Mike_G JotForm Support
    Replied on March 4, 2021 at 7:24 AM

    I have moved your new concern to a new ticket considering it is about a new topic.

    Here's the link to the new ticket: https://www.jotform.com/answers/2942583

    We will be responding to that ticket shortly. Kindly refer to that ticket for any follow-up questions or any additional information you would like to let us know to avoid confusion