What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jot form issues on email

    Asked by Rosie Arredondo on November 21, 2013 at 06:04 PM

    Hello,

     

    I have a site that was built by someone and the jot form is not sending the leads to my email. The person that built the site was shady and I need to get this corrected asap. My site that the jot form is on is creditmortgageexperts.com Please contact me via email creditcoachrosie@gmail.com or phone 732-720-3974

    Thank you,

    Rosie Arredondo

    Credit Coach LLC

    Page URL:
    creditmortgageexperts.com

    Screenshot
    email site credit hello
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 21, 2013 at 09:14 PM

    Hi there,

    Sorry but we do not have phone support available, however we are more than happy to assist you 24/7 here in support forum.

    First off, this form https://secure.jotform.us/form/32982654714159 belongs to this account "Yankees75". You can login to this account and change your form recipient email. Finding out E-mail Address used for submission notifications

    If you do not have access to this account, I would suggest contacting the form owner. Or, you can clone that form to your account and change the form URL used on your page so you have the full control of the form.

    If you need further assistance, let us know here. Thank you!