Are autoresponder emails secure?

  • Profile Image
    Nick
    Asked on November 21, 2013 at 06:08 PM

    Hi there,

    Great service!

    Can you tell me if forms that are submitted via SSL also include securely sent auto responder emails? It's just that some of our forms may contain sensitive data.

    Thanks,

    Nick.

  • Profile Image
    EltonCris
    Answered on November 21, 2013 at 09:28 PM

    Hi Nick,

    Emails from Jotform are not sent encrypted, these are regular emails like any other else. However, you can use your own email server to send secure emails to your form users. Here's how: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Regarding on secure form submissions, just enable HTTPS on your form or tick the "secure form" checkbox when you get your form URL or embed codes.

    If you have further questions about this, let us know here. Thank you!