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brooks.blackAsked on March 4, 2021 at 8:16 AM
Does each form submitted take up "upload space" or is upload space only used by actual files submitted via upload?
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Richie JotForm SupportReplied on March 4, 2021 at 9:38 AM
Every time you receive uploaded files in your form, they are added to your upload space.
If you have further questions, let us know.
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brooks.blackReplied on March 4, 2021 at 9:44 AMHow do I free up upload space?
Brooks Black
ARTISAN COLOUR
8970 E. Bahia Drive, Suite 100
Scottsdale, AZ 85260
480.948.0009
www.artisancolour.com
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Richie JotForm SupportReplied on March 4, 2021 at 11:16 AM
You would have to delete your submission data with uploaded files to free up your upload space.
https://www.jotform.com/help/377-how-to-delete-form-submission-data
Please note that if you delete the submission data, we cannot recover them at our end.
Let us know if you have further questions.
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brooks.blackReplied on March 4, 2021 at 11:44 AMI’ve done this but it still says i’m out of upload space.
Brooks Black
ARTISAN COLOUR
8970 E. Bahia Drive, Suite 100
Scottsdale, AZ 85260
480.948.0009
www.artisancolour.com
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Nikola JotForm SupportReplied on March 4, 2021 at 4:06 PM
You need to delete them from the Trash folder as well.
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brooks.blackReplied on March 5, 2021 at 8:33 AMThat didn’t appear to work.
Brooks Black
ARTISAN COLOUR
8970 E. Bahia Drive, Suite 100
Scottsdale, AZ 85260
480.948.0009
www.artisancolour.com
... -
Girish JotForm SupportReplied on March 5, 2021 at 9:14 AM
It looks like your upload space has reset.
It is currently shown as 0.
Are you still facing any issues?