Help this is not my newer account?

  • jura04
    Asked on March 4, 2021 at 9:59 AM

    To Whom it may concern:

    This is not my newer account! This is an old account that I couldn't get into but now somehow I've gotten back here and can't access the newer forms that I have made. I am also paying now but not getting what I need! Please help or I will need to just cancel!


    Sincerely,



    Julia Garrett, Founder of Apostolic Restoration

  • Basil JotForm Support
    Replied on March 4, 2021 at 1:05 PM

    Hi,

    Which login option are you using?

    I assume you are using the option to log-in using google which is directing you to log-in using your other Email address.

    Can you try entering your Email and Jotform password within the login field?

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    Looking forward to your reply.