Error message- sorry only one allowed

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    rmhcwga
    Asked on March 04, 2021 at 12:30 PM

    We have been using an online form for families to register for upcoming stays at our Ronald McDonald House. It was working fine for the first 4 submissions. Then the fifth one tried an they get an error message "Sorry. Only one entry is allowed"


    I upgraded our account to silver and it still gives that error message to a new form submission.

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    EltonCris
    Answered on March 04, 2021 at 04:56 PM

    I assume you have figured this out. Based on the error message, this could be either you have set a submissions limit in your form or enabled unique submission. Anyway, upon checking your form, none of these settings were used now so your form should be working without that error.

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    rmhcwga
    Answered on March 10, 2021 at 12:00 PM
    Yes I did figure it out right after i sent the inquiry. Many thanks for
    your kind and helpful reply.
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