Square Payment Error

  • Expressform
    Asked on March 4, 2021 at 12:58 PM

    Hi,

    I have customers that are trying to get my services, but they are receiving a payment error message. Please see attached picture and advise.


    Thank you,

    Armando

    Jotform Thread 2943411 Screenshot
  • Jovanne JotForm Support
    Replied on March 4, 2021 at 5:44 PM

    Hi Armando, thank you for contacting support.

    Kindly try disconnecting the Square payment integration and connect it again.

    1614897855 604162bf35573  Screenshot 10

    Please give it a try and let us know how it goes.

    Thank you.