When cloning a form, mobile notifications are always "ON" even if they were off on the original form.

  • Profile Image
    BBYPTA11
    Asked on March 04, 2021 at 01:09 PM

    When cloning a form, mobile notifications are always "ON" even if they were off on the original form.

    Can you please fix if possible?

    Thank You!

  • Profile Image
    jonathan
    Answered on March 04, 2021 at 06:14 PM

    We apologize for inconvenience. Actually it has to do with the Mobile Forms / New Submission Notification settings.

    Example:

    1614899346_604168929d233_zzz 2021-03-05


    If New Submission Notification settings is ON, new forms created or cloned will have New Submission Notification ON/checked by default. Even if the original form was unchecked in the Submission Notification, if you cloned that form, the Submission Notification option for the cloned form will be ON/checked. This is by designed.

    The only way you can prevent the automatic Submission Notification on new created form is to turn-off New Submission Notification in the Mobile Forms settings.

    I hope this help. Let us know if you need further assistance on this.


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    BBYPTA11
    Answered on March 11, 2021 at 01:16 PM

    So I basically have to turn of mobile notifications for all my forms. Doesn't seem like a great design.

    But thank you for the answer.